Membership isn’t just access—it’s influence.
By becoming a WAHDX member, your organization gains a direct voice in shaping the next generation of statewide tools.
Membership Levels: Star Pathway
WAHDX Connect offers tiered membership levels that reflect the tools you’ve activated:
Access Tier
Foundational utilities such as insurance verification and directory services.
CONNECTED Tier
Secure clinical data exchange and statewide patient lookup.
COORDINATED Tier
Whole-person tools including referrals, screenings, and care pathways.
Gold Tier
Full access to advanced reporting, analytics, and statewide population health tools.
Recognized as a WAHDX Gold Star Provider.
Benefits of WAHDX Membership
WAHDX members gain:
- Access to statewide tools that simplify daily workflows
- Better clinical information at the point of care
- Simplified reporting and administrative processes
- Stronger care coordination across clinics, BH, schools, and CBOs
- Access to technical support and TA
- A direct say in what WAHDX builds next
- Participation in statewide pilots and innovation opportunities
The more providers participate,
the more valuable the utility becomes for everyone.
The Membership Process
1. Intake and Scoping
- Determine membership tier and desired tools.
2. Readiness Review
- Assess workflows, technical capabilities, and data needs.
3. Enablement & Activation
- WAHDX supports configuration and go-live.
4. Use Case Deployment
- Providers begin using tools immediately.
5. Tier Advancement
- Unlock new tools as your needs evolve.
6. Ongoing Support & Optimization
- Continuous improvement as statewide needs change.
Timelines & Support
Timelines vary by readiness and membership tier. WAHDX provides:
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Clear activation plans
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Dedicated technical support
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Defined milestones
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Access to certified vendors
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Rapid troubleshooting
Most providers reach the Connected or Coordinated tiers within weeks.
Pricing
WAHDX offers transparent pricing aligned with membership tier and organizational size. Pricing includes:
Membership fees
Optional enhanced support
Activation and onboarding support
Subgrant offsets for eligible Medicaid-serving providers
Service Level Expectations (SLAs)
WAHDX Commitments
- Acknowledge membership requests promptly
- Provide clear activation plans
- Execute support tasks as scheduled
- Offer transparent documentation
Member Responsibilities
- Maintain accurate technical information
- Provide test credentials when needed
- Respond to configuration requests
- Communicate system changes
Governance & Oversight
WAHDX Connect operates under Washington’s statewide governance framework, guided by principles of:
Independence
Standardization
Transparent change management
Documented appeals & exceptions
Join WAHDX and help shape the future of Washington’s connected health system.
FAQs
WAHDX Connect operates under Washington’s statewide governance framework, guided by principles of:
Is WAHDX membership mandatory?
Not for all providers, but some programs are required to meet state Medicaid reporting obligations are beneficial to all.
How long does activation take?
Often weeks for Connected/Coordinated tiers; depends on EHR readiness.
Does WAHDX replace my EHR?
No. It enhances your EHR with improved data sharing between care partners and helps our state meet its My Health My Data reporting requirements.
